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Valero (1238), Meraux

Citizen Complaints in 2010

LDEQ Accident Number
Complaint Date
Notes
120714

1/12/2010
Description: Murphy Oil Refinery: Frequent use of flares with smoke observed in the past week

Health Effects:

LDEQ Followup: yes

LDEQ Notes: complaint is really an incident report from complainant, during the times covered by this report, no RQs were reported to have been exceeded although there was one incident when a boiler was shut in during which the flare emitted some smoke for about

Investigation Delay: 3

Accident Report Filed:

121774

2/26/2010
Description: Noise odor and flare

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The plant was in apparent normal operation during the time period listed. There was some mild odors from waste water treatment but flare was operating normally. There was a car accident on Judge Pereze that led to a minor natural gas leak and some od

Investigation Delay: 3

Accident Report Filed:

121649

2/21/2010
Description: Murphy Oil has had high H2S readings in last few days

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The Murphy Refinery was in a startup mode after a turnaround and it was alleged that high levels of Hydrogen Sulfide were being released during the startup. The actual cause of the elevated Hydrogen Sulfide readings was low water in Bayou Bienvenue,

Investigation Delay: 40

Accident Report Filed:

122099

3/13/2010
Description: smoke and odors

Health Effects: sick/weak in the stomach

LDEQ Followup: yes

LDEQ Notes: Murphy plant was operating in apparent normal condition. "There was no call to the plant so no odor survey was run at the time of this reported concern. The location of the complainant did not include an address or a phone number. I was undable to co

Investigation Delay: 3

Accident Report Filed:

121947

3/6/2010
Description: flaring, black trail of smoke

Health Effects:

LDEQ Followup: yes

LDEQ Notes: "At the time of this complaint the plant was in apparent normal operation. The flare is a safety device that was apparently functioning as designed at the time of this incident."

Investigation Delay: 6

Accident Report Filed:

121850

3/1/2010
Description: Terible odors that took his breath away.

Health Effects:

LDEQ Followup: yes

LDEQ Notes: "The refinery had two odors that they were investigating. One was a propane leak at the Liauzza Restaurant. The second was from the Murphy waste water treatment unit. The complainant was at the DMV office on Judge Perez when the odor was smelled...I

Investigation Delay: 3

Accident Report Filed:

122999

4/23/2010
Description: sulfur smell in air before rain from Murphy

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The Murphy CEMS and found no elevated SO2 emissions at any source. There were no upsets recorded in the plant documents. The refinery staff did notice a slight odor from the WWT (about a 2 on the 8 point butanol scale) which is consistent with the c

Investigation Delay: 5

Accident Report Filed:

122617

4/6/2010
Description: Construction issues on Jacob Drive, community concerned about the lack of an EAS for the project and lack of information about what chemical or radioactive material may be stored in the neighborhood

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The site for the lab construction is less than 1 acre according to Murphy and they have stormwater controls in place. A diagram of the contruction site for the lab was provided to DEQ previous investigator.

Investigation Delay: 6

Accident Report Filed:

122531

4/2/2010
Description: flaring and noise

Health Effects: vibrating ear drums

LDEQ Followup: yes

LDEQ Notes: The email to SPOC was a listing of the obersvations of a citizen. At the time of the complaint the plant was in normal operation with no upsets or other problems. LDEQ was unable to confirm any problems at the times reported.

Investigation Delay: 5

Accident Report Filed:

123338

5/10/2010
Description: Odor in air, flame on north stack a little dirty, flame has been burning most of the weekend.

Health Effects:

LDEQ Followup: yes

LDEQ Notes: "ÉMurphy speculated that there were two sources of a mild odor at the time of this complaint. The normal odors that emanate from the refinery waste water treament plant and the general odor throughout the city of New Orleans from the BP oil spill in

Investigation Delay: 20

Accident Report Filed:

123356

5/10/2010
Description: odor, noise and oily sheen, huge wide flaring - noises in house

Health Effects:

LDEQ Followup: yes

LDEQ Notes: there was a sheen in the 20 Arpent Canal that was traced to a storm drain from the adjacent community, storm drain services a whole street so they were neither able to isolate the specific storm drain that was the source of the sheen nor to determine

Investigation Delay: 20

Accident Report Filed:

124059

6/9/2010
Description: Nasty, pungent chemical odor entered home and an intermittent blue flame/constant roar.

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The conditions reported appear to be normal activities for an operating refinery. No specific upset conditions or problems were identified during the investigation. On June 8 2010, the Hydrocracker was in the process of being restarted after a brief

Investigation Delay: 1

Accident Report Filed:

124048

6/8/2010
Description: sulfur odors in air from Murphy

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The conditions reported appear to be normal activities for an operating refinery. No specific upset conditions or problems were identified during the investigation.

Investigation Delay: 2

Accident Report Filed:

124054

6/8/2010
Description: rumbling noise coming from refinery

Health Effects:

LDEQ Followup: yes

LDEQ Notes: The conditions reported appear to be normal activities for an operating refinery. No specific upset conditions or problems were identified during the investigation.

Investigation Delay: 2

Accident Report Filed:

124449

6/6/2010
Description: Putrid odor, can't sit outside to drink a cup of coffee, requesting air samples per your regulations to be taken

Health Effects: trouble breathing

LDEQ Followup: yes

LDEQ Notes: "On both June 26 and June 27 2010 the wind in the Meraux area was from the refinery towards the home of the complainant. On both days there was a definite odor from the DAF unit" The odor was reported as both normal intensity and caused by normal ope

Investigation Delay: 22

Accident Report Filed:

124928

7/18/2010
Description: sulfur odors from Murphy

Health Effects:

LDEQ Followup: yes

LDEQ Notes: LDEQ investigator was accused of not doing job because investigaor wasn't able to confirm his allegations of nuisance. The Refinery was in apparent normal operation and no unusual odors were noted. It should be noted that the Murphy Refinery is not t

Investigation Delay: 12

Accident Report Filed:

124924

7/15/2010
Description: flaring at Murphy Oil Meraux terminal

Health Effects:

LDEQ Followup: yes

LDEQ Notes: "The Murphy Terminal (AL# 93523) has a Thermal Oxidizer in service to control the vapors from truck loading. This device does not have a visible flame associated with it. The Refinery (Al# 1238) was loading a ship and the flare used to control hydroc

Investigation Delay: 12

Accident Report Filed:

125504

8/8/2010
Description: Issues with Murphy Oil Refinery, Conercns regarding the recent Settlement Agreement and upcoming LPDES permit at Murphy Oil.

Health Effects:

LDEQ Followup: yes

LDEQ Notes: Concerns were forwarded to persons in charged of water permits and water enforcement

Investigation Delay: 2

Accident Report Filed:

127664

10/10/2010
Description: Murphy has had several flaring events and odors

Health Effects: sore throat

LDEQ Followup: yes

LDEQ Notes: The complainant has requested information on startup, shutdowns and malfunctions or other incidents that have occurred and what CEMs data showed for H2S and SO2 during that time period due to complaints about odors and activities between October 10 a

Investigation Delay: 60

Accident Report Filed: 126996

127770

11/20/2010
Description: Murphy is releasing something that smells like insecticide, ongoing for a week

Health Effects:

LDEQ Followup: yes

LDEQ Notes: Jacob St. between St. Bernard Hwy and Judge Perez was checked for odors on 11/21/10 between 1330 and 1400 hours. No odors were detected. Recorded data from the air analysis unit at Chalmette High School showed no elevated levels of Sulfur Dioxide or

Investigation Delay: 16

Accident Report Filed: